Privacy Policy
At Mindelation Relationship & Couples Counselling, your privacy and confidentiality are important to me. This Privacy Policy explains how your personal information is collected, used and protected.
Information We Collect
I may collect information you provide when you make an enquiry, book an appointment, or participate in counselling. This may include your name, contact details and information relevant to providing counselling services.
How Your Information Is Used
Your information is used to:
- provide and manage counselling services
- communicate with you about appointments
- maintain appropriate counselling and administrative records
- meet professional, legal and regulatory requirements.
Confidentiality
Information shared during counselling is treated confidentially, subject to professional and legal obligations. Confidentiality may be limited where there is a serious risk of harm, concerns about the safety of a child or vulnerable person, or where disclosure is required by law.
Protecting Your Information
Reasonable steps are taken to protect your personal information from unauthorised access, use or disclosure. Records are stored and managed in accordance with relevant professional and legal requirements.
Access to Your Information
You may request access to personal information held about you, subject to applicable legal and professional requirements.
Contact
If you have any questions about your privacy or how your information is handled, please contact Mindelation Relationship & Couples Counselling. (email and contact us)
Last updated: September 2026